![]() Just look at the signal bars at the top-right corner of the screen and you’ll know immediately if your phone is detecting signal from your provider’s network. Step 1: Verify if your phone is getting good coverage After all, you will be asked to perform basic troubleshooting by reps that can handle your issue. But before you actually go to their store or call their hotline, try these steps to see if you can make your phone to receive text messages again. For network-related issues, you will have to contact your service provider about it and seek the assistance of their tech support group. Basic TroubleshootingĪs long as the problem is with the phone, there’s a chance you can fix it by following this basic troubleshooting guide. We urge you to provide more information about your problem so that we can provide more accurate solutions. If they won’t work for you, you can always contact us. Try to find issues related to yours and try the solutions we provided if applicable. It contains tutorials and solutions to problems we already addressed in the past. ![]() So, read on to learn how to troubleshooting your Galaxy S6 that’s not receiving texts.īefore we go any further, if you have other issues with your phone, visit the troubleshooting page we dedicated for the Samsung Galaxy S6. In the later part of the post, I will answer a few questions that are also related to this issue. We received a lot of text messaging related issues ever since the release of this device and while we addressed related problems for few times already, we find it necessary to dedicate a post that will serve as a troubleshooting guide for users who are experiencing this very problem. This issue is very common considering sending/receiving texts messages is one of the most basic features of any mobile phones. In this post, I will deal with a Samsung Galaxy S6 that can’t receive texts or SMS messages. ![]()
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